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Privacy Policy

Last updated: January 30, 2024

This Privacy Policy outlines how Choices (referred to as "we," "us," or "our") collects, uses, and discloses information when you use our healthcare services. It also informs you about your privacy rights and the protections afforded to you by law.

Interpretation and DefinitionsInterpretationWords beginning with capital letters have specific meanings outlined below, whether they appear in singular or plural form.

DefinitionsFor the purpose of this Privacy Policy:

Account: Your unique account created to access our healthcare services.Affiliate: An entity that controls, is controlled by, or is under common control with us, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.Cookies: Small files placed on your device by a website, containing details of your browsing history and other information.Country: New ZealandDevice: Any device that can access our healthcare services, such as a computer, smartphone, or tablet.Personal Data: Any information that relates to an identified or identifiable individual.Service: Our healthcare services.Service Provider: Any entity processing data on behalf of Choices. This may include third-party companies or individuals employed by us to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.Third-party Social Media Service: Any website or social network through which a User can log in or create an account to use our services.Usage Data: Data collected automatically when you use our services.Website: Choices website, accessible from kahungunuhealthservices.maori.nzYou: The individual accessing or using our healthcare services, or the legal entity on whose behalf such individual is accessing or using our services.

Collection and Use of Your Personal DataTypes of Data CollectedPersonal DataWhen you use our healthcare services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, Postal code, ProvinceUsage DataUsage DataUsage Data is collected automatically when you use our services. This may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

When you access our services via a mobile device, we may collect additional information automatically, including the type of mobile device, mobile device unique ID, IP address of your mobile device, mobile operating system, mobile Internet browser type, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or use our services on a mobile device.

Information from Third-Party Social Media ServicesChoices allows you to create an account and log in to our services through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn

If you choose to register through or grant us access to a Third-Party Social Media Service, we may collect Personal Data associated with your account on that service, such as your name, email address, activities, or contact list. You may also have the option to share additional information with us through your Third-Party Social Media Service account.

By providing such information and Personal Data, you give Choices permission to use, share, and store it in accordance with this Privacy Policy.

Tracking Technologies and CookiesWe use Cookies and similar tracking technologies to track activity on our services and store certain information. These technologies may include:

  • Cookies or Browser Cookies: Small files placed on your device. You can configure your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our services.

We use both Session and Persistent Cookies for various purposes, including:

  • Essential Cookies: Necessary for providing you with our services and enabling certain features.
  • Cookies Policy Acceptance Cookies: Identify if users have accepted the use of cookies on our website.
  • Functionality Cookies: Remember your preferences to provide you with a more personalized experience.

For more information about the cookies we use and your choices regarding cookies, please review our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal DataChoices may use Personal Data for the following purposes:

  • Providing and maintaining our healthcare services, including monitoring usage.
  • Managing your Account and registration for our services.
  • Performing contracts, such as purchase contracts for products or services.
  • Contacting you regarding updates or informative communications related to our services.
  • Providing news, special offers, and information about other healthcare services.
  • Managing your requests and inquiries.
  • Analyzing data, trends, and usage patterns to improve our services.
  • Evaluating and improving our marketing and user experience.

We may share your personal information in the following circumstances:

  • With Service Providers to facilitate our services.
  • In connection with business transfers, such as mergers, acquisitions, or asset sales.
  • With Affiliates, subject to this Privacy Policy.
  • With business partners to offer certain products, services, or promotions.
  • With other users when you interact in public areas or register through a Third-Party Social Media Service.
  • With your consent for any other purpose.

Retention of Your Personal DataWe will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Usage Data may be retained for internal analysis purposes or to strengthen security or improve the functionality of our services.

Transfer of Your Personal DataYour information, including Personal Data, may be processed and stored in locations outside of your jurisdiction where data protection laws may differ. By using our services and providing your information, you consent to such transfer.

Choices will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to organizations or countries without adequate controls in place.

Deleting Your Personal DataYou have the right to delete or request assistance in deleting the Personal Data we have collected about you. Our services may provide you with the ability to delete certain information yourself. Alternatively, you can contact us to request access to, correct, or delete any personal information you have provided.

Please note that we may need to retain certain information as required by law or legal obligations.

Disclosure of Your Personal DataBusiness Transactions: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred, with notice provided to you beforehand.Law Enforcement: Choices may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.Other Legal Requirements: We may disclose your Personal Data in good faith to comply with legal obligations, protect and defend rights or property, prevent wrongdoing, or protect personal safety.Security of Your Personal DataWhile we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable measures to safeguard your information.

Children's PrivacyOur services are not directed to anyone under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we take steps to remove that information from our servers.

Choices has grown to provide a range of health and community services to whānau living in Hawke’s Bay. The organization has become a trusted and proven provider of Primary Health, Early Childcare Education, Social Support and Advocacy.

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